{"id":142897,"date":"2025-11-26T18:21:23","date_gmt":"2025-11-26T18:21:23","guid":{"rendered":"https:\/\/darkopavic.xyz\/?p=142897"},"modified":"2025-11-26T18:21:23","modified_gmt":"2025-11-26T18:21:23","slug":"3-things-i-dont-like-when-solution-providers-talk-about-them","status":"publish","type":"post","link":"https:\/\/darkopavic.xyz\/index.php\/2025\/11\/26\/3-things-i-dont-like-when-solution-providers-talk-about-them\/","title":{"rendered":"3 things I don\u2019t like when solution providers talk about them"},"content":{"rendered":"\n<p>I want to share 3 more technical points that I really don\u2019t like when solution providers use them as a main argument to sell their solutions.<\/p>\n\n\n\n<p>I am speaking in general: this is valid in the same way for providers of <strong>fiscal solutions, e-commerce solutions, POS solutions<\/strong>, or any other solutions for <strong>retailers<\/strong>.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u201cAPI-first\u201d strategy<\/h3>\n\n\n\n<p>With \u201cAPI-first\u201d, they want to say that they designed their solution so it can be integrated very easily into other systems. That is fine. Good integration is important.<\/p>\n\n\n\n<p>But integration itself is not the real value.<br>The real value is the <strong>function<\/strong>, the <strong>feature<\/strong>, the business benefit.<\/p>\n\n\n\n<p>If a solution does not have strong and innovative features, the \u201cbest\u201d API in the world will not help.<\/p>\n\n\n\n<p>Solution providers know this. That is why, for me, the right approach is \u201cvalue first\u201d, not \u201cAPI-first\u201d.<\/p>\n\n\n\n<p>I understand that creating real value is more difficult and needs more creativity. But this is the point:<br>retailers need solutions that generate value for their business, not only nice APIs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u201cEmbedded compliance\u201d<\/h3>\n\n\n\n<p>With \u201cembedded compliance\u201d, solution providers want to say that they took care of compliance from the very beginning and that they designed their solution with compliance in mind.<\/p>\n\n\n\n<p>The problem is: embedding something often means creating a monolith. Then any change of that embedded part becomes a big struggle.<\/p>\n\n\n\n<p>Instead of being an advantage, it becomes a hidden risk with hidden costs.<\/p>\n\n\n\n<p>The better way is to have a good architecture with the right components that can be changed or replaced easily when laws or rules change.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u201cAutomatic updates\u201d<\/h3>\n\n\n\n<p>To show the benefits of cloud-based and fully automated solutions, many providers advertise automatic updates.<\/p>\n\n\n\n<p>They say something like:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>\u201cIf requirements change, we implement them and deploy them automatically. You can relax; we do the job.\u201d<\/p>\n<\/blockquote>\n\n\n\n<p>In large, complex retail systems, uncontrolled updates are never an option.<\/p>\n\n\n\n<p>Just imagine a typical store IT landscape, with many connected systems, and then imagine an automatic update running without control. I would not want to be responsible for the consequences.<\/p>\n\n\n\n<p>Without a lot of testing, nobody can know what even a small update can cause.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">What we tell our customers<\/h3>\n\n\n\n<p>When we advise our customers about the right solutions, we tell them:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You need solutions that create value, not just solutions that fulfil a checklist of requirements.<\/li>\n\n\n\n<li>Do not deeply embed things that will probably change, because changing them later can become a horror story.<\/li>\n\n\n\n<li>Run only controlled updates, and do it step by step:<br>first on one POS, then on a few POS, then on one store, then on a few stores, and only then on all stores.<\/li>\n<\/ul>\n\n\n\n<p>Only if you increase the load step by step can you see the weak points of the solution.<br>In the end, it is a game of statistics: the more transactions you run, the higher the chance that you will find the critical bugs.<\/p>\n\n\n\n<p>These are real-life hacks from global international retail projects \u2013 and they are the things that give you peaceful nights.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I want to share 3 more technical points that I really don\u2019t like when solution providers use them as a main argument to sell their solutions. I am speaking in general: this is valid in the same way for providers of fiscal solutions, e-commerce solutions, POS solutions, or any other solutions for retailers. 1. \u201cAPI-first\u201d&#8230;<\/p>\n","protected":false},"author":1,"featured_media":142898,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"episode_type":"","audio_file":"","cover_image":"","cover_image_id":"","duration":"","filesize":"","date_recorded":"","explicit":"","block":"","itunes_episode_number":"","itunes_title":"","itunes_season_number":"","itunes_episode_type":"","filesize_raw":"","footnotes":""},"categories":[3,56],"tags":[],"class_list":["post-142897","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-technology"],"_links":{"self":[{"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/posts\/142897","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/comments?post=142897"}],"version-history":[{"count":1,"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/posts\/142897\/revisions"}],"predecessor-version":[{"id":142899,"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/posts\/142897\/revisions\/142899"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/media\/142898"}],"wp:attachment":[{"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/media?parent=142897"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/categories?post=142897"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/darkopavic.xyz\/index.php\/wp-json\/wp\/v2\/tags?post=142897"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}